Privacy Policy

1. Introduction

BlitzUp ("we", "our", or "us") operates the BlitzUp platform, a content creation tool that helps users generate slideshow videos. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and authentication credentials.
• Content Data: Text prompts, slideshow configurations, and content you create using our platform.
• Third-Party Data: When you use integrations such as Pinterest, we may access image URLs and search queries to provide image search functionality. We do not store your Pinterest login credentials.
• Connected Social Accounts: When you connect an Instagram professional account or a Facebook Page, we receive the data described in section 5 below. We never receive or store your Instagram or Facebook password.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.

3. How We Use Your Information

• To provide and maintain our service
• To generate slideshow content based on your prompts
• To search and display images from third-party sources like Pinterest
• To publish the posts you schedule to the Instagram account or Facebook Page you connected
• To show you performance statistics for those posts and accounts
• To improve and personalize your experience
• To communicate with you about updates or support
• To detect and prevent fraud or abuse

4. Third-Party Services

Our platform integrates with third-party services to enhance functionality:

• Pinterest API: We use the Pinterest API to allow users to search for and browse images for use in their slideshows. We only access publicly available image data and do not modify or post content to Pinterest on your behalf. Your use of Pinterest content is subject to Pinterest's own Terms of Service and Privacy Policy.
• Meta Platforms (Instagram and Facebook): If you connect an Instagram professional account or a Facebook Page, we use Meta's official APIs to publish the content you schedule and to read insights for that content. Your use of Instagram and Facebook is subject to Meta's own Terms and Privacy Policy.
• AI Services: We use AI providers to generate text content for slideshows based on your prompts. Prompts and generated content may be processed by our AI service providers.

5. Instagram and Facebook Data

Connecting Instagram or Facebook is optional and happens only when you click Connect on the Connections page of a workspace and approve the permissions in Meta's own login screen. When you do, we receive and store:

• Instagram: your Instagram account ID, username, display name, profile picture URL, follower and media counts, and an access token issued by Meta.
• Facebook: your Facebook user ID and name, the list of Pages you manage (shown only so you can pick one), and for the Page you pick its ID, name, picture and a Page access token issued by Meta.
• Insights: views, reach, likes, comments, shares and saves for posts published through BlitzUp, plus account level totals such as followers, views, reach and engagement.

We use this data only to:

• publish the photos, carousels and videos you schedule, at the time you choose;
• show you whether each post was published, with a link to it;
• show you post and account statistics inside your BlitzUp dashboard.

We do not post anything you did not schedule, we do not read or send direct messages, we do not sell this data, and we do not share it with third parties or use it for advertising. Access tokens are stored on our servers, are never shown in the app, and are used only for the actions above.

6. Deleting Your Instagram and Facebook Data

You can remove this data at any time in any of these ways:

• In BlitzUp, open Connections in the workspace and click Disconnect on the Instagram or Facebook card. The stored tokens and account details are deleted immediately.
• In Instagram (Settings, Apps and websites) or Facebook (Settings, Business integrations or Apps and websites), remove BlitzUp. Meta notifies us and we delete the tokens and account details for that account automatically.
• Use Meta's "Send request" data deletion option for BlitzUp. We delete the data and give you a confirmation code you can check on our data deletion page.
• Email support@blitzup.io and we will delete it within 30 days.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers and we use encryption for data in transit. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data
• Withdraw consent at any time

10. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookie settings through your browser.

11. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@blitzup.io